Shipping policy

At GEAROVEX, we strive to provide the most reliable shipping services for our customers. Below are the details of our shipping policy to ensure a transparent and smooth shopping experience.

1. Processing and Shipping Timeframes

To comply with Google Merchant Center standards, we clearly define our handling and transit schedules:

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).

  • Handling Time: 1 - 3 business days (Monday to Friday). Orders placed over the weekend will be processed on the following Monday.

  • Transit Time:

    • United States (Domestic): 3 - 5 business days (Monday to Saturday).

    • International: 10 - 20 business days (varies by destination and customs procedures).

     

Total Estimated Delivery Time = Handling Time + Transit Time.

2. Shipping Costs

We maintain transparent pricing with no hidden fees:

  • Standard Shipping: $6 for all orders under $100.

  • Free Shipping: Applied to all orders with a total value of $100 or more.

  • All shipping costs will be clearly displayed at the checkout page before you finalize your purchase.

3. Shipping Carriers

We partner with reputable carriers including USPS, FedEx, UPS, and DHL to ensure your order is delivered safely and efficiently.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your Tracking Number. You can track your package directly on our website or through the carrier's official tracking portal. Please allow 24-48 hours for tracking information to become available.

5. Delivery Address Changes

We can only support changes to the shipping address within 12 hours of order placement. Please contact our support team immediately at support@gearovex.com if you need to update your information.

6. Taxes and Duties

  • Within the US: Taxes are calculated and displayed at checkout based on your state's regulations.

  • International Orders: Customers are responsible for any import duties, taxes, or customs fees imposed by the destination country.

7. Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will coordinate with the carrier to resolve the issue and provide a replacement if necessary.

CONTACT INFORMATION If you have any questions regarding your shipment, please reach out to us:

  • Store Name: GEAROVEX

  • Support Email: support@gearovex.com

  • Address: 122 W Main St, Larimore, ND 58251